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NHTSA Vehicle Research

Mercedes-Benz C-Class Research

Free safety data straight from the National Highway Traffic Safety Administration. Recalls, consumer complaints, and crash test ratings — everything you need before you buy.

0 Recalls
188 Complaints
N/A Safety Rating
FREE Gov Data
2026 2025 2024 2023 2022 2021 2020 2019

🛡️ NCAP Crash Test Safety Ratings

Year Overall Front Crash Side Crash Rollover
2026 Not Rated Not Rated Not Rated Not Rated
2024 Not Rated Not Rated Not Rated Not Rated
2023 Not Rated Not Rated Not Rated Not Rated
2022 Not Rated Not Rated Not Rated Not Rated
2021 Not Rated Not Rated Not Rated Not Rated
2020 Not Rated Not Rated Not Rated Not Rated
2019 Not Rated Not Rated

⚠️ NHTSA Recalls (0)

No recalls found for the Mercedes-Benz C-Class in recent model years. That's a good sign!

💬 Consumer Complaints (188)

Real complaints filed with NHTSA by Mercedes-Benz C-Class owners. These reports help identify common issues and potential safety concerns.

Most Reported Components

ComponentComplaints
ENGINE 17
UNKNOWN OR OTHER 14
FORWARD COLLISION AVOIDANCE 10
ELECTRICAL SYSTEM 9
STRUCTURE 9
BACK OVER PREVENTION 8
FUEL SYSTEM, GASOLINE 8
FUEL/PROPULSION SYSTEM 8
SERVICE BRAKES 6
SEAT BELTS 6
2024 model • STRUCTURE,UNKNOWN OR OTHER • 03/27/2026

While driving on the highway with the panoramic sunroof open, the glass suddenly shattered, sounding like a gunshot or an explosion. Shards of glass flew into the vehicle and rained down on me, creating a very hazardous driving situation. I did not observe any foreign object that could have caused the sunroof to break.

2024 model • UNKNOWN OR OTHER • 01/05/2026

The car jerks so hard at times randomly that it feels like I got rear ended and it is completely unsafe. It also does small jerks at times. It's happened driving 70 mph down a highway, making a right turn accelerating slowly. Going slow down the street at 35, at a red light completely stopped or stop sign. There's no…

2024 model • ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE • 10/03/2025

On Friday [XXX] at approximately [XXX]. My wife and I were driving our 2024 C-Class 300 (~8,000 miles on this vehicle) on [XXX] and entering the intersection of [XXX]. Riverside, CA 92506 when all of sudden the car just died (the engine stopped running, pushing the gas pedal with no power) and all the dashboard lights came on flashing like…

2023 model • UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE • 05/05/2026

I am filing a safety complaint regarding my 2023 Mercedes-Benz AMG C43 4MATIC. The vehicle has approximately 23,000 miles. On multiple occasions, the vehicle has abruptly and violently applied the brakes and/or come to a near stop while I was driving on highways and side roads, even though there was nothing in front of me that should have triggered emergency…

2023 model • VISIBILITY/WIPER • 11/15/2025

When going into Reverse the passenger side mirror angles down to see curbs. When putting back into Drive it should be going back up to normal angle, but 20% of the time it does not go back up. If you're driving in the dark you may not know it's reverted back up and get into a car accident. Dealership said…

2023 model • FORWARD COLLISION AVOIDANCE • 01/13/2025

The contact owns a 2023 Mercedes-Benz C300. The contact stated that on occasion while driving at various speeds, the vehicle unexpectedly stopped without the brake pedal being depressed. There were no warning lights illuminated. The vehicle was diagnosed twice by the local dealer, and the contact was advised that the Forward Collision Avoidance sensors needed to be recalibrated; however, the…

2022 model • FORWARD COLLISION AVOIDANCE • 05/17/2025

Refer to Mercedes Complaint letter dated August 21, 2025. Refer to EDR report of the crash Mercedes Benz is claiming no responsibility for the failure of Active Brake Assist (ABA) during a frontal impact collision that resulted in the car total loss. The sensors also didn't work resulting in no alert to the driver and nothing recorded on the car…

2022 model • VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM • 10/04/2025

1. The vehicle experienced a fuel injector failure, which is part of the engine fuel delivery system. This failure appears connected to an open Fuel System Control Unit Software Update Recall (Campaign 2024080006) that has been open since May 2024 but was not performed on my vehicle, despite the vehicle being serviced at the dealership in January 2025 for other…

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