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NHTSA Vehicle Research

2021 Chrysler Pacifica Research

Free safety data straight from the National Highway Traffic Safety Administration. Recalls, consumer complaints, and crash test ratings — everything you need before you buy.

7 Recalls
375 Complaints
N/A Safety Rating
FREE Gov Data

🛡️ NCAP Crash Test Safety Ratings

Year Overall Front Crash Side Crash Rollover
2021 Not Rated ★★★★★ ★★★★★ Not Rated

⚠️ NHTSA Recalls (7)

The following safety recalls have been issued by NHTSA for the Chrysler Pacifica. If you own this vehicle, check your VIN at our VIN lookup tool or NHTSA.gov to see if your vehicle is affected.

2021 Model Year (7 recalls)

Campaign #22V181000 24/03/2022
SEATS:MID/REAR ASSEMBLY

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Risk: An unsecured seat increases the risk of injury in a crash.

Fix: Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z22.

Campaign #23V010000 17/01/2023
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

Fix: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

Campaign #24V436000 13/06/2024
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Fix: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

Campaign #24V793000 24/10/2024
AIR BAGS:SIDE/WINDOW:CURTAIN

Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

Risk: An air bag that does not deploy during a crash increases the risk of injury.

Fix: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.

Campaign #25V876000 17/12/2025
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Campaign #25V877000 17/12/2025
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

Fix: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

Campaign #26V362000 04/06/2026
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.

Risk: A vehicle fire increases the risk of injury.

Fix: Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.

💬 Consumer Complaints (375)

Real complaints filed with NHTSA by Chrysler Pacifica owners. These reports help identify common issues and potential safety concerns.

Most Reported Components

ComponentComplaints
ENGINE 29
UNKNOWN OR OTHER 29
POWER TRAIN 28
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 28
ELECTRICAL SYSTEM 19
BACK OVER PREVENTION 18
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 17
ELECTRICAL SYSTEM,ENGINE 17
FUEL/PROPULSION SYSTEM 14
SEATS 12
2021 model • ENGINE • 10/07/2026

Vehicle once it came to a full stop on the highway the check engine light popped on and would not go out. it drove okay the reset of the way home until the last few miles, came to a stop sign and vehicle shut off. placed into park and restarted the vehicle and continued journey home

2021 model • STEERING • 10/02/2026

After turning hard to the right in a tight corner there is a catch in the steering system when returning to center occasionally

2021 model • FUEL SYSTEM, GASOLINE • 09/06/2026

The contact’s daughter owns a 2021 Chrysler Pacifica. The contact stated that while operating the vehicle, there was a strong fuel odor inside the vehicle. The contact’s husband inspected under the hood and became aware that there was a pin-sized hole in the fuel line and that there was fuel leaking inside the engine compartment. The contact stated that the…

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