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Dodge Durango Research

Free safety data straight from the National Highway Traffic Safety Administration. Recalls, consumer complaints, and crash test ratings — everything you need before you buy.

20 Recalls
473 Complaints
4★ Safety Rating
FREE Gov Data
2026 2025 2024 2023 2022 2021 2020 2019

🛡️ NCAP Crash Test Safety Ratings

Year Overall Front Crash Side Crash Rollover
2026
2025
2024
2023
2022
2021
2020
2019

⚠️ NHTSA Recalls (20)

The following safety recalls have been issued by NHTSA for the Dodge Durango. If you own this vehicle, check your VIN at our VIN lookup tool or NHTSA.gov to see if your vehicle is affected.

2023 Model Year (1 recall)

Campaign #23V640000 18/09/2023
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Chrysler (FCA US, LLC) is recalling certain 2023 Dodge Durango Pursuit vehicles equipped with an instrument panel mounted shifter. The shifter may experience an interference with the shifter boot and come out of gear while driving, which can result in a sudden loss of drive power.

Risk: A sudden loss of drive power can increase the risk of a crash.

Fix: Dealers will replace the instrument panel mounted shifter boot, free of charge. Owner notification letters were mailed November 7, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 94A.

2022 Model Year (6 recalls)

Campaign #22V140000 10/03/2022
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Risk: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.

Fix: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.

Campaign #22V154000 14/03/2022
STEERING:RACK AND PINION

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango and 2022 Jeep Grand Cherokee vehicles. The steering gear rack bar may have been insufficiently hardened during manufacturing, possibly allowing it to bind within the steering rack, and resulting in difficulty steering or a loss of steering control.

Risk: Difficulty steering, or a loss of steering control, can increase the risk of a crash.

Fix: Dealers will replace the steering gear assembly, free of charge. Owner notification letters were mailed on May 12, 2022. Owners may contact FCA US, LLC customer service at 1-800-852-1403. FCA US, LLC's number for this recall is Z18.

Campaign #22V866000 23/11/2022
POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY

Chrysler (FCA US, LLC) is recalling certain 2022 Dodge Charger and Durango vehicles. The shifter assembly was not properly heat-treated, which can prevent the shifter from properly engaging in the "drive" position.

Risk: An improperly engaged shifter assembly may slip out of the "drive" position, resulting in a sudden loss of drive power, increasing the risk of a crash.

Fix: Dealers will replace the shifter assembly, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall ZB3.

Campaign #23V115000 23/02/2023
STRUCTURE:BODY:HATCHBACK/LIFTGATE

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, resulting in damage to the spoiler during liftgate use.

Risk: A damaged rear spoiler can detach and become a road hazard, increasing the risk of a crash.

Fix: Dealers will inspect and replace the rear spoiler, as necessary, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 20A. This recall is an expansion of recall number 21V-842.

Campaign #24V415000 06/06/2024
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE

Chrysler (FCA US, LLC) is recalling certain 2022 Dodge Durango and Ram 2500 and 3500 vehicles. Due to a software malfunction, the ABS control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Risk: Driving with a disabled electronic stability control system can increase the risk of a crash.

Fix: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed beginning July 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 55B.

Campaign #24V436000 13/06/2024
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Fix: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

2021 Model Year (7 recalls)

Campaign #21V842000 28/10/2021
STRUCTURE:BODY

Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, resulting in damage to the spoiler during liftgate use.

Risk: A damaged rear spoiler could detach and become a road hazard, increasing the risk of a crash.

Fix: Dealers will inspect and replace the rear spoiler, as necessary, free of charge. Owner notification letters were mailed December 21, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y73.

Campaign #21V280000 22/04/2021
AIR BAGS:CRITICAL FASTENERS

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.

Risk: A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.

Fix: Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.

Campaign #22V140000 10/03/2022
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Risk: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.

Fix: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.

Campaign #22V154000 14/03/2022
STEERING:RACK AND PINION

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango and 2022 Jeep Grand Cherokee vehicles. The steering gear rack bar may have been insufficiently hardened during manufacturing, possibly allowing it to bind within the steering rack, and resulting in difficulty steering or a loss of steering control.

Risk: Difficulty steering, or a loss of steering control, can increase the risk of a crash.

Fix: Dealers will replace the steering gear assembly, free of charge. Owner notification letters were mailed on May 12, 2022. Owners may contact FCA US, LLC customer service at 1-800-852-1403. FCA US, LLC's number for this recall is Z18.

Campaign #22V284000 28/04/2022
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.

Risk: An unexpected loss of drive power increases the risk of a crash.

Fix: Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.

Campaign #23V115000 23/02/2023
STRUCTURE:BODY:HATCHBACK/LIFTGATE

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, resulting in damage to the spoiler during liftgate use.

Risk: A damaged rear spoiler can detach and become a road hazard, increasing the risk of a crash.

Fix: Dealers will inspect and replace the rear spoiler, as necessary, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 20A. This recall is an expansion of recall number 21V-842.

Campaign #24V436000 13/06/2024
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Fix: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

2020 Model Year (2 recalls)

Campaign #20V191000 10/09/2020
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.

Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

Campaign #21V280000 22/04/2021
AIR BAGS:CRITICAL FASTENERS

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.

Risk: A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.

Fix: Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.

2019 Model Year (4 recalls)

Campaign #20V191000 10/09/2020
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.

Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

Campaign #20V183000 26/03/2020
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.

Risk: A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.

Campaign #22V426000 09/06/2022
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.

Risk: A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.

Fix: This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.

Campaign #24V838000 07/11/2024
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.

Risk: A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.

Fix: Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.

💬 Consumer Complaints (473)

Real complaints filed with NHTSA by Dodge Durango owners. These reports help identify common issues and potential safety concerns.

Most Reported Components

ComponentComplaints
EXTERIOR LIGHTING 130
ELECTRICAL SYSTEM,EXTERIOR LIGHTING 29
UNKNOWN OR OTHER 27
ELECTRICAL SYSTEM 24
ENGINE 19
STRUCTURE 14
POWER TRAIN 13
AIR BAGS 10
POWER TRAIN,ENGINE 10
STEERING 10
2026 model • ELECTRICAL SYSTEM • 06/08/2026

"Service Shifter" alert came on at about 2250 miles and engine light came on about 100 miles later . Dodge service at dealership looked at and could not determine issues, lights did not illuminate in their care. Picked up my car after service and both service shifter and engine lights came back on.

2026 model • VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE • 05/03/2026

I put the car in reverse, and it accelerated uncontrollably, and the brake wouldn't work, and it hit another car Then, I put it in drive, and it accelerated uncontrollably again, and the brake wouldn't work again It was accelerating uncontrollably in both reverse and drive and the break wasn't working I got it stopped with the emergency parking brake…

2026 model • UNKNOWN OR OTHER • 04/16/2026

My vehicle is only one month old. Bought brand new from the dealership. While I was driving down the road my sunroof spontaneity exploded. Nothing hit the sunroof, there was not prior crack or chip in it. I had the window closed but the cover open. It sounded like an explosion and then glass just rained down on top of…

2025 model • SERVICE BRAKES • 01/01/2026

I purchased the vehicle brand new in October 2025. Before there was even 3000 miles on the car the brakes had formed a wobble. The brake wobble has worsened with the use of the vehicle. I reported the problem through the Team Dodge website around April but no one responded. I reported it again in May and received a return…

2025 model • SUSPENSION,ELECTRICAL SYSTEM,BACK OVER PREVENTION • 03/13/2026

The infotainment system always reboots. The screen will stay black or frozen. The system is constantly needing to be rebooted by holding the power button until the dodge logo comes up. The back up camera gets stuck when in reverse then going to drive. The picture stays frozen in time for about 4 minutes and the rcta doesn’t work during…

2025 model • ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE • 04/13/2025

The ACC will just turn off without warning. A yellow warning light turns on to signal driver it is not operational. This has happened many times. The warning light also occurs when the system is NOT turned on. The FCC warning comes on intermittently and states like the ACC service immediately. Both of the systems are meant to be safety…

2024 model • POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING • 04/30/2026

2024 Dodge Durango (SXT Plus, GT Plus, RT trims) Update to my prior complaint regarding a dangerous shifter defect. Defect Description: While driving and pressing the accelerator (no brake, no shifter button pressed), the transmission shifts into Neutral without warning. The vehicle loses propulsion. The instrument cluster does not display or warn that it is in Neutral — no chime,…

2024 model • POWER TRAIN • 04/30/2026

Vehicle Component Failure Description: The electronic gear shifter intermittently shifts into neutral without the driver pressing the release button or applying the brake, and can also slide back into drive without button engagement. This has occurred multiple times since service on 08/27/2025 and continues to occur. The issue has been demonstrated to dealership personnel, who confirmed they could replicate the…

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