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NHTSA Vehicle Research

2020 Ford Fusion Research

Free safety data straight from the National Highway Traffic Safety Administration. Recalls, consumer complaints, and crash test ratings — everything you need before you buy.

3 Recalls
178 Complaints
5★ Safety Rating
FREE Gov Data

🛡️ NCAP Crash Test Safety Ratings

Year Overall Front Crash Side Crash Rollover
2020

⚠️ NHTSA Recalls (3)

The following safety recalls have been issued by NHTSA for the Ford Fusion. If you own this vehicle, check your VIN at our VIN lookup tool or NHTSA.gov to see if your vehicle is affected.

2020 Model Year (3 recalls)

Campaign #23V440000 23/06/2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)

Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.

Risk: A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash or injury.

Fix: Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.

Campaign #25V442000 27/06/2025
BACK OVER PREVENTION:SOFTWARE

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Campaign #25V685000 10/10/2025
EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

Risk: An electrical short circuit can increase the risk of a fire.

Fix: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

💬 Consumer Complaints (178)

Real complaints filed with NHTSA by Ford Fusion owners. These reports help identify common issues and potential safety concerns.

Most Reported Components

ComponentComplaints
POWER TRAIN 36
ENGINE 21
UNKNOWN OR OTHER 15
ELECTRICAL SYSTEM 15
POWER TRAIN,ENGINE 11
FUEL/PROPULSION SYSTEM 5
SERVICE BRAKES 5
ENGINE AND ENGINE COOLING 4
AIR BAGS 4
STEERING 3
2020 model • ENGINE • 07/08/2026

COMPONENT THAT FAILED: The engine cooling fan on my 2020 Ford Fusion SEL (1.5L, non-hybrid) became inoperable and blew three fuses. With the fans not operating, the engine overheated, destroying the head gasket and engine, requiring complete replacement. Failure occurred 07/08/2026 at 49,118 miles. WARNING SYMPTOMS: The A/C began blowing warm air roughly 2 days earlier. The engine temperature lamp…

2020 model • STEERING • 07/07/2026

I was backing out of my drive way when a shift system fault message appeared on my dashboard. When I went to change gears the rotary dial locked up and shifted to park. My safety as well as other people’s safety was put at risk because my car stopped in the middle of the street with little warning. My problem…

2020 model • ENGINE • 05/08/2026

While driving at 75mph on the freeway, my 2020 Ford Fusion suffered a sudden, catastrophic EcoBoost engine coolant failure. The vehicle instantly lost power and dropped to 35mph in active traffic, creating an extreme highway collision hazard. A mechanic has confirmed internal coolant intrusion in the engine block.

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