GOTMOTOS.com
NHTSA Vehicle Research

Jeep Cherokee Research

Free safety data straight from the National Highway Traffic Safety Administration. Recalls, consumer complaints, and crash test ratings — everything you need before you buy.

19 Recalls
1,905 Complaints
4★ Safety Rating
FREE Gov Data
2026 2025 2024 2023 2022 2021 2020 2019

🛡️ NCAP Crash Test Safety Ratings

Year Overall Front Crash Side Crash Rollover
2023
2022
2021
2020
2019

⚠️ NHTSA Recalls (19)

The following safety recalls have been issued by NHTSA for the Jeep Cherokee. If you own this vehicle, check your VIN at our VIN lookup tool or NHTSA.gov to see if your vehicle is affected.

2026 Model Year (2 recalls)

Campaign #26V059000 02/02/2026
EXTERIOR LIGHTING:BRAKE LIGHTS

Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S, 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, Ram 5500 Cab Chassis, and 2026 Jeep Cherokee vehicles. Due to an improperly designed trailer tow module, the trailer lights may fail to illuminate and the trailer brakes may fail.

Risk: Trailer brake lights and turn signals that do not illuminate reduce visibility to other drivers, increasing the risk of a crash. Additionally, trailer brakes that fail increase the risk of a crash.

Fix: Dealers will replace the trailer tow module, free of charge. Owner notification letters were mailed beginning March 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 10, 2026.

Campaign #26V223000 09/04/2026
ELECTRONIC STABILITY CONTROL (ESC)

Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Cherokee vehicles. The brake system control module may fail to operate properly, which can cause a loss of anti-lock brakes (ABS) and electronic stability control (ESC).

Risk: A loss of anti-lock brakes or electronic stability control increases the risk of a crash.

Fix: Dealers will update the brake system control module software, free of charge. Owner notification letters are expected to be mailed April 28, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 29D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning April 16, 2026.

2022 Model Year (2 recalls)

Campaign #24V239000 28/03/2024
EXTERIOR LIGHTING:TURN SIGNAL

Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Cherokee vehicles.  The turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: Turn signals that do not function properly may fail to indicate the driver's intention to change vehicle direction, increasing the risk of a crash.

Fix: Dealers will inspect and replace the steering column control module as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 24B.

Campaign #24V516000 08/07/2024
AIR BAGS:SIDE/WINDOW:CURTAIN

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Cherokee vehicles. An improperly secured connector for the right-side curtain air bag may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

Risk: An air bag that does not deploy as intended can increase the risk of injury in a crash.

Fix: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 71B.

2021 Model Year (3 recalls)

Campaign #21V310000 04/05/2021
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLER/RADIATOR:HOSES AND FITTINGS

Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee vehicles. The transmission oil cooler hose may have been incorrectly cured, allowing transmission fluid to leak.

Risk: A transmission fluid leak increases the risk of a fire.

Fix: Dealers will inspect and replace the hose, free of charge. Owners notification letters were mailed May 18, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y18.

Campaign #20V657000 27/10/2020
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.

Risk: A front lower control arm fracture while driving may result in a loss of steering control, increasing the risk of a crash without prior warning.

Fix: Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W81. Note: Owners are advised to not drive their vehicles until they have been inspected and repaired if needed.

Campaign #24V516000 08/07/2024
AIR BAGS:SIDE/WINDOW:CURTAIN

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Cherokee vehicles. An improperly secured connector for the right-side curtain air bag may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

Risk: An air bag that does not deploy as intended can increase the risk of injury in a crash.

Fix: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 71B.

2020 Model Year (2 recalls)

Campaign #20V191000 10/09/2020
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.

Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

Campaign #19V637000 29/08/2019
STEERING:RACK AND PINION:RACK

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Risk: A loss of steering control increases the risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

2019 Model Year (10 recalls)

Campaign #18V917000 20/12/2018
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.

Risk: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.

Fix: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.

Campaign #18V492000 26/07/2018
POWER TRAIN:AUTOMATIC TRANSMISSION

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

Risk: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.

Campaign #18V739000 19/10/2018
POWER TRAIN:AUTOMATIC TRANSMISSION

Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.

Risk: A vehicle stall can increase the risk of crash.

Fix: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.

Campaign #19V449000 13/06/2019
AIR BAGS

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.

Risk: In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.

Fix: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.

Campaign #19V637000 29/08/2019
STEERING:RACK AND PINION:RACK

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Risk: A loss of steering control increases the risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Campaign #18V344000 25/05/2018
ENGINE AND ENGINE COOLING:ENGINE

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.

Risk: Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.

Fix: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.

Campaign #19V248000 28/03/2019
SEATS

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.

Risk: In the event of a crash, the seat may move, increasing the risk of injury.

Fix: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.

Campaign #18V524000 09/08/2018
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Risk: A vehicle stall can increase the risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Campaign #18V523000 09/08/2018
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Risk: A reduction of braking performance can increase the risk of a crash.

Fix: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.

Campaign #25V011000 29/04/2025
POWER TRAIN

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Risk: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

Fix: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

💬 Consumer Complaints (1,905)

Real complaints filed with NHTSA by Jeep Cherokee owners. These reports help identify common issues and potential safety concerns.

Most Reported Components

ComponentComplaints
POWER TRAIN 598
ENGINE 181
UNKNOWN OR OTHER 148
ELECTRICAL SYSTEM 78
STEERING 69
POWER TRAIN,ENGINE 53
ELECTRICAL SYSTEM,ENGINE 52
SERVICE BRAKES 40
AIR BAGS 35
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 34
2023 model • PARKING BRAKE • 02/12/2025

The contact owns a 2023 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle suddenly came to a complete stop, after which the contact became aware that the parking brake had engaged independently. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The brake warning light was…

2023 model • POWER TRAIN,AIR BAGS • 09/09/2024

The contact owns a 2023 Jeep Cherokee. The contact stated that while reversing out of the garage the air bags were erroneously deployed. The contact indicated that six of the eight air bags in the vehicle deployed including the front driver and passenger air bags although no crash had initially occurred. The contact stated that after the air bags deployed…

2022 model • POWER TRAIN • 02/20/2026

PTU issues unknown

2022 model • EXTERIOR LIGHTING • 02/19/2026

When activating the left turn signal both the left and right turn signal indicators began blinking. I had to cycle the turn signal switch both right and left and then to off to stop both indicators from blinking.

2022 model • POWER TRAIN • 01/25/2026

What component or system failed or malfunctioned, and is it available for inspection upon request? PTU Failure How was your safety or the safety of others put at risk? My partner and I were driving on [XXX] in the winter when the vehicle lost power and ability to drive. This put the safety of myself, my partner, and other drivers…

2021 model • POWER TRAIN • 04/11/2026

The contact owns a 2021 Jeep Cherokee. While driving at an undisclosed speed, the vehicle abruptly lost automotive power, and the vehicle coasted to the side of the roadway. The contact stated the power transfer unit had failed, causing the transmission to become inoperable. The vehicle was towed to a dealer and was diagnosed with PTU failure. The vehicle was…

2021 model • SEAT BELTS • 03/10/2026

Seatbelt failure in a 2021 Jeep Cherokee at approximately 80,000 miles. The seatbelt is not functioning properly and does not operate as intended, creating a safety concern. The issue was diagnosed by the dealership, who confirmed the seatbelt failure and stated repairs are needed. I was quoted 522 for the repair, and only partial goodwill assistance has been offered. Despite…

2021 model • ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE • 03/13/2026

I purchased this 2021 Jeep Cherokee, and it has developed a life-threatening defect where it performs an uncommanded braking while driving at speed. Without any warning the car slams on the brakes creating an immediate risk of a Rear end collision. Diagnostic scans show multiple critical failures: PO128 (the initial warning of a computer communication issues). Dealership (Echo Park) refuses…

Ready to Buy a Jeep Cherokee?

Browse real listings with deal scores, market pricing, and free history reports.

Browse Jeep Cherokee Listings →

More Jeep Research

Research Other Makes