Free safety data straight from the National Highway Traffic Safety Administration. Recalls, consumer complaints, and crash test ratings — everything you need before you buy.
| Year | Overall | Front Crash | Side Crash | Rollover |
|---|---|---|---|---|
| 2023 | ★★★★★ | ★★★★★ | ★★★★★ | ★★★★★ |
The following safety recalls have been issued by NHTSA for the Kia Sorento. If you own this vehicle, check your VIN at our VIN lookup tool or NHTSA.gov to see if your vehicle is affected.
Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A detached air bag warning label will not warn occupants about the risks of air bag deployment, increasing the risk of injury in a crash.
Fix: Dealers will inspect and replace the driver and front passenger sun visors, as necessary, free of charge. Owner notification letters were mailed October 10, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC277.
Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
Fix: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
Risk: A fire increases the risk of injury.
Fix: Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.
Real complaints filed with NHTSA by Kia Sorento owners. These reports help identify common issues and potential safety concerns.
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 17 |
| POWER TRAIN | 8 |
| ELECTRICAL SYSTEM | 5 |
| ENGINE | 5 |
| ELECTRICAL SYSTEM,ENGINE | 5 |
| SERVICE BRAKES | 3 |
| ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | 3 |
| STEERING | 3 |
| ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | 2 |
| ELECTRICAL SYSTEM,UNKNOWN OR OTHER | 2 |
I am submitting a vehicle safety and certification concern regarding a 2023 Kia Sorento Hybrid that was marketed and offered for sale as a Kia Certified Pre-Owned (CPO) vehicle by Shawnee Mission Kia, 7951 Shawnee Mission Pkwy, Mission, KS 66202. On [XXX], during an in-person inspection of the vehicle prior to purchase, I observed conditions inconsistent with expected Certified Pre-Owned…
All lights came on the dashboard including the check engine light and I could not accelerate. I had to pull over and turn car off and on to get it to accelerate. It poses a very serious threat as you can not accelerate at all and can be rearended. Kia has fixed the throttle twice and have told me 2…
I have had to replace my radiator twice in under 2 years because the open spaces in the grill are too large and rocks are able to go through them and puncture the radiator.
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