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NHTSA Vehicle Research

2024 Kia Sorento Research

Free safety data straight from the National Highway Traffic Safety Administration. Recalls, consumer complaints, and crash test ratings — everything you need before you buy.

2 Recalls
41 Complaints
5★ Safety Rating
FREE Gov Data

🛡️ NCAP Crash Test Safety Ratings

Year Overall Front Crash Side Crash Rollover
2024

⚠️ NHTSA Recalls (2)

The following safety recalls have been issued by NHTSA for the Kia Sorento. If you own this vehicle, check your VIN at our VIN lookup tool or NHTSA.gov to see if your vehicle is affected.

2024 Model Year (2 recalls)

Campaign #24V287000 23/04/2024
ELECTRICAL SYSTEM:WIRING

Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.

Risk: A loss of power steering assist increases the risk of a crash.

Fix: Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309.

Campaign #25V006000 13/01/2025
ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.

Fix: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.

💬 Consumer Complaints (41)

Real complaints filed with NHTSA by Kia Sorento owners. These reports help identify common issues and potential safety concerns.

Most Reported Components

ComponentComplaints
STRUCTURE 5
UNKNOWN OR OTHER 4
ELECTRICAL SYSTEM 4
ENGINE 3
VISIBILITY/WIPER 3
EXTERIOR LIGHTING 2
VISIBILITY 1
SERVICE BRAKES 1
POWER TRAIN,ELECTRICAL SYSTEM 1
SERVICE BRAKES, HYDRAULIC 1
2024 model • ENGINE • 09/11/2026

The cars battery drained precipitously. Was able to sit and recharge. Took it to dealership. There were several code issues P033500 and P040500 among others. In discussion it seems that it might have been the EGR valve among other things. On research this is a known problem so why is there not a recall as the car can stop suddenly.…

2024 model • VISIBILITY • 09/15/2026

The contact owns a 2024 Kia Sorento. The contact stated that while driving at approximately 55-60 MPH, a loud boom suddenly occurred. The contact pulled to the side of the road and exited the vehicle with three passengers, including a nephew in a car seat. The passengers noticed that the panoramic glass fractured into several pieces and completely shattered. After…

2024 model • SERVICE BRAKES • 07/01/2026

My 2024 Kia Sorento has experienced a dangerous brake failure on three separate occasions in which the brake pedal went to the floor and the vehicle lost normal braking capability. The first failure occurred on 7/1/2026 and was confirmed by the Kia dealer; the master cylinder was found leaking brake fluid into the brake booster, and the brake master cylinder…

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