Free safety data straight from the National Highway Traffic Safety Administration. Recalls, consumer complaints, and crash test ratings — everything you need before you buy.
| Year | Overall | Front Crash | Side Crash | Rollover |
|---|---|---|---|---|
| 2019 | ★★★★★ | ★★★★★ | ★★★★★ | ★★★★★ |
The following safety recalls have been issued by NHTSA for the Kia Soul. If you own this vehicle, check your VIN at our VIN lookup tool or NHTSA.gov to see if your vehicle is affected.
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
Risk: Air bags that do not deploy as intended can increase the risk of injury in a crash.
Fix: Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.
Real complaints filed with NHTSA by Kia Soul owners. These reports help identify common issues and potential safety concerns.
| Component | Complaints |
|---|---|
| ENGINE | 58 |
| UNKNOWN OR OTHER | 7 |
| ENGINE,FUEL/PROPULSION SYSTEM | 5 |
| AIR BAGS | 4 |
| UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM | 3 |
| FUEL SYSTEM, GASOLINE | 3 |
| SERVICE BRAKES | 3 |
| ELECTRICAL SYSTEM | 3 |
| STEERING | 2 |
| EXTERIOR LIGHTING | 2 |
I purchased a 2019 Kia Soul in June 2022. Since purchasing the vehicle, it has been stolen three separate times. During at least one theft, the steering column was damaged to bypass the ignition, and responding officers indicated the theft method was consistent with the widely reported Kia theft method. I had possession of my keys during the incidents. The…
I was driving through a busy intersection when the vehicle stopped accelerating causing risk to myself and other drivers. I was able to get the vehicle through the intersection and pulled over. I turned the vehicle off and it would not restart. I had the vehicle towed to my local independent service center where a diagnostic was performed. It was…
My engine has suffered a mechanical failure that makes the vehicle stall or lose power while driving, creating a massive highway safety hazard. Kia is using a software update loophole to deny fixing a physical, dangerous manufacturing defect.
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