Free safety data straight from the National Highway Traffic Safety Administration. Recalls, consumer complaints, and crash test ratings — everything you need before you buy.
| Year | Overall | Front Crash | Side Crash | Rollover |
|---|---|---|---|---|
| 2017 | ★★★★★ | ★★★★★ | ★★★★★ | ★★★★★ |
The following safety recalls have been issued by NHTSA for the Mazda CX-5. If you own this vehicle, check your VIN at our VIN lookup tool or NHTSA.gov to see if your vehicle is affected.
Mazda North American Operations (Mazda) is recalling certain 2017 CX-5 vehicles equipped with an accessory trailer hitch wiring harness. This harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler, allowing the wiring harness to contact the muffler.
Risk: Contact with the muffler may damage the trailer wiring harness, potentially resulting in the trailer lighting being inoperative, thereby increasing the risk of a crash.
Fix: Mazda will notify owners, and dealers will reroute the trailer hitch harness away from the muffler, replacing the harness if it is damaged, free of charge. The recall is expected to begin January 20, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1617K.
Real complaints filed with NHTSA by Mazda CX-5 owners. These reports help identify common issues and potential safety concerns.
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 25 |
| UNKNOWN OR OTHER | 25 |
| VISIBILITY/WIPER | 11 |
| POWER TRAIN | 10 |
| STRUCTURE | 10 |
| ELECTRICAL SYSTEM,UNKNOWN OR OTHER | 6 |
| FUEL/PROPULSION SYSTEM | 6 |
| SERVICE BRAKES | 6 |
| ENGINE | 5 |
| ENGINE,FUEL/PROPULSION SYSTEM | 3 |
The radio is uncontrollable by driver. The radio the self dial from Bluetooth. Even if not connected, the radio surprises this driver by playing the radio unexpectedly at the highest rate. Due to the buttons not working, driver cannot turn down the radio causing safety concerns for being scared and distracted. There are no warnings. Mazda is unwilling to assess…
There is a consistent issue with the “ghost touch“ and the electrical system so when you’re going down the road, the musical will change. The music will blast up or down randomly it’ll get stuck and it’s very distracting. It will hang up on people while you’re having a conversation through the car phone. This was a recall for Mazda…
Infotainment system randomly makes its own selections. Turns volume up and down, changes settings, changes stations... etc. Anything that can be controlled on the screen is at risk of being randomly hijacked. Once, my drivers assist volume was unexpectedly turned to full blast and randomly shouted "navigation assistant will be at this volume. " I jumped so badly I actually…
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