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NHTSA Vehicle Research

2020 Nissan Murano Research

Free safety data straight from the National Highway Traffic Safety Administration. Recalls, consumer complaints, and crash test ratings — everything you need before you buy.

2 Recalls
41 Complaints
5★ Safety Rating
FREE Gov Data

🛡️ NCAP Crash Test Safety Ratings

Year Overall Front Crash Side Crash Rollover
2020

⚠️ NHTSA Recalls (2)

The following safety recalls have been issued by NHTSA for the Nissan Murano. If you own this vehicle, check your VIN at our VIN lookup tool or NHTSA.gov to see if your vehicle is affected.

2020 Model Year (2 recalls)

Campaign #21V402000 27/05/2021
SUSPENSION:REAR:AXLE:SPINDLE

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.

Risk: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.

Fix: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

Campaign #21V170000 11/03/2021
STEERING:LINKAGES

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.

Risk: Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.

Fix: Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.

💬 Consumer Complaints (41)

Real complaints filed with NHTSA by Nissan Murano owners. These reports help identify common issues and potential safety concerns.

Most Reported Components

ComponentComplaints
UNKNOWN OR OTHER 8
FORWARD COLLISION AVOIDANCE 7
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 3
EXTERIOR LIGHTING 2
STEERING,SUSPENSION,WHEELS 2
SEAT BELTS 2
SUSPENSION 2
STEERING,SUSPENSION 2
VISIBILITY/WIPER 2
POWER TRAIN 2
2020 model • UNKNOWN OR OTHER • 03/04/2026

On March 4th I was driving my car that I had my daughter and two grand children with me which is a 2020 Nissan Murano. I was driving and as I was driving I heard a loud pop that sounded like a gun shot so i immediately look through the mirror to see if i could see my grandchildren as…

2020 model • EXTERIOR LIGHTING • 01/25/2026

My 2020 Nissan Murano SV driver side headlight failed. This headlight is suppose to be a “sealed for life” unit. This failure created an immediate driving hazard. There was heavy moisture intrusion on with the driver side, the headlight stopped working, creating a visibility hazard. The moisture intrusion / headlight outage triggered a “Headlight System Error “ on the dash.…

2020 model • STEERING,SUSPENSION,WHEELS • 08/28/2025

Claim #11682497 follow up I’ll be attaching documents below

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