Free safety data straight from the National Highway Traffic Safety Administration. Recalls, consumer complaints, and crash test ratings — everything you need before you buy.
| Year | Overall | Front Crash | Side Crash | Rollover |
|---|---|---|---|---|
| 2025 | ★★★★★ | ★★★★★ | ★★★★★ | ★★★★★ |
The following safety recalls have been issued by NHTSA for the Volkswagen Atlas. If you own this vehicle, check your VIN at our VIN lookup tool or NHTSA.gov to see if your vehicle is affected.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Atlas and Atlas Cross Sport vehicles. The transmission may have been manufactured incorrectly, which can result in a loss of drive power.
Risk: A sudden loss of drive power can increase the risk of a crash.
Fix: Dealers will replace the transmission, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 38CX.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles. The engine cover may have been improperly installed after vehicle service, allowing it to come loose and contact hot engine surfaces.
Risk: A loose engine cover that contacts hot surfaces in the engine compartment can melt, increasing the risk of a fire.
Fix: Dealers will remove the engine cover, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 10X5.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Risk: A loss of vehicle control increases the risk of a crash.
Fix: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
Volkswagen Group of America, Inc. (Volkswagen) is recalling 2024-2026 Atlas Cross Sport and Atlas vehicles. The vehicles may experience a low-voltage electrical event that affects display screen functions. As a result, the rearview camera image may fail to display as intended.
Risk: A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed August 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 28, 2026.
Real complaints filed with NHTSA by Volkswagen Atlas owners. These reports help identify common issues and potential safety concerns.
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 5 |
| POWER TRAIN | 4 |
| SERVICE BRAKES | 4 |
| POWER TRAIN,ELECTRICAL SYSTEM | 3 |
| ELECTRICAL SYSTEM,BACK OVER PREVENTION | 2 |
| VISIBILITY/WIPER | 2 |
| ELECTRICAL SYSTEM,ENGINE | 2 |
| ELECTRICAL SYSTEM | 2 |
| FORWARD COLLISION AVOIDANCE | 2 |
| POWER TRAIN,ENGINE | 2 |
Multiple occasions back up camera and entire screen not working when vehicle in reverse. Parking distance control and Maneuver braking function not working.
Even after the most recent recall “update” has been completed, my reverse cameras freeze. Infotainment system crashed and goes black. Infotainment system had been issue ever since buying car. Has to be hard reset every other week to make functions work. Dealer says “no issues”.
Car would not shift back into drive after dropping child off at school. Multiple warning lights came on about hill assist. Needed towed. Ended up needing a new transmission due to what the dealer said was a mechanical defect.
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