Free safety data straight from the National Highway Traffic Safety Administration. Recalls, consumer complaints, and crash test ratings — everything you need before you buy.
| Year | Overall | Front Crash | Side Crash | Rollover |
|---|---|---|---|---|
| 2020 | ★★★★★ | ★★★★★ | ★★★★★ | ★★★★★ |
The following safety recalls have been issued by NHTSA for the Volkswagen Tiguan. If you own this vehicle, check your VIN at our VIN lookup tool or NHTSA.gov to see if your vehicle is affected.
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Risk: In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Fix: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Tiguan LWB vehicles. The third row seat belt anchor bolts may not have been properly torqued.
Risk: Improperly torqued bolts may prevent the third row seat belt from performing as designed in a crash, increasing the risk of injury to the occupant.
Fix: Volkswagen will notify owners and will repurchase the vehicles. Owners are advised: No one should occupy the third row seat due to the safety risk. The recall began October 7, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen number for this recall is 69BA.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.
Risk: An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
Fix: Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N5.
Real complaints filed with NHTSA by Volkswagen Tiguan owners. These reports help identify common issues and potential safety concerns.
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 27 |
| ENGINE | 12 |
| ELECTRICAL SYSTEM,UNKNOWN OR OTHER | 9 |
| ELECTRICAL SYSTEM | 7 |
| STRUCTURE | 7 |
| FORWARD COLLISION AVOIDANCE | 6 |
| SERVICE BRAKES | 6 |
| EXTERIOR LIGHTING | 3 |
| ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | 2 |
| ELECTRICAL SYSTEM,VISIBILITY/WIPER | 2 |
Started to smell a musty odor in my 2020 Tiguan. Had no idea where it was coming from. Repeatedly wiped down and vacuumed the car; but the smell would not leave. Eventually my husband realized that the carpet in the back seat area under the floor mats was wet and smelled very bad. We used a wet/dry vac to pull…
I was driving and a vehicle was making a left hand turn, in the middle lane and they were in their lane and I was in mine, but the vehicle decided to use the automatic breaking which then cause me to have whiplash and it took a few seconds for the car to move and I had other cars behind…
Sunglass holder latch is broken on the 2020 Tiguan, it obstructs the rear view mirror completely. Volkswagen is charging to have it repaired although there are multiple complaints online about this issue. We have to use tape to keep it shut but the heat melts the adhesive and it falls constantly while driving.
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