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Nissan Murano Research

Free safety data straight from the National Highway Traffic Safety Administration. Recalls, consumer complaints, and crash test ratings — everything you need before you buy.

6 Recalls
126 Complaints
5★ Safety Rating
FREE Gov Data
2026 2025 2024 2023 2022 2021 2020 2019

🛡️ NCAP Crash Test Safety Ratings

Year Overall Front Crash Side Crash Rollover
2026
2025
2024
2023
2022
2021
2020
2019

⚠️ NHTSA Recalls (6)

The following safety recalls have been issued by NHTSA for the Nissan Murano. If you own this vehicle, check your VIN at our VIN lookup tool or NHTSA.gov to see if your vehicle is affected.

2025 Model Year (2 recalls)

Campaign #25V173000 19/03/2025
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, Pathfinder, and INFINITI QX60 vehicles. One or both front brake caliper assemblies may have reduced strength and could break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

Risk: A broken front brake caliper can cause a loss of front brake function, increasing the risk of a crash.

Fix: Dealers will inspect and replace the front brake caliper assemblies as necessary, free of charge. Owner notification letters were mailed May 9, 2025. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are PD137 and PD138.

Campaign #25V821000 26/11/2025
BACK OVER PREVENTION:SOFTWARE

Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Fix: The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.

2024 Model Year (1 recall)

Campaign #24V053000 30/01/2024
VISIBILITY:GLASS, SIDE/REAR

Nissan North America, Inc. (Nissan) is recalling certain 2024 Murano vehicles. The incorrect primer may have been used on the quarter glass, resulting in the left and right quarter glass detaching from the vehicle.

Risk: Detached glass panels can become a road hazard, increasing the risk of a crash.

Fix: Dealers will replace both side quarter glass panels, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PD102.

2020 Model Year (2 recalls)

Campaign #21V402000 27/05/2021
SUSPENSION:REAR:AXLE:SPINDLE

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.

Risk: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.

Fix: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

Campaign #21V170000 11/03/2021
STEERING:LINKAGES

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.

Risk: Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.

Fix: Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.

2019 Model Year (1 recall)

Campaign #19V654000 12/09/2019
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: The lack of an image in the back-up camera display increases the risk of a crash.

Fix: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

💬 Consumer Complaints (126)

Real complaints filed with NHTSA by Nissan Murano owners. These reports help identify common issues and potential safety concerns.

Most Reported Components

ComponentComplaints
UNKNOWN OR OTHER 23
FORWARD COLLISION AVOIDANCE 19
ELECTRICAL SYSTEM 5
VEHICLE SPEED CONTROL 5
SERVICE BRAKES 4
STRUCTURE 4
EXTERIOR LIGHTING 4
VISIBILITY/WIPER 4
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 4
AIR BAGS 4
2026 model • UNKNOWN OR OTHER,BACK OVER PREVENTION • 12/16/2025

The 2026 Nissan Murano is a great vehicle, but often times the infotainment display freezes and the restart remedy provided by Nissan does not work either. That is an annoyance but the rear view camera which is a standard safety feature on vehicles does not display either. With the only way to fix the issue is by letting the cats…

2025 model • UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE • 04/10/2026

I was in a parking ramp attempting to park in a tight space that required back & forth maneuvering. I was going forward towards a concrete wall. All of a sudden my car lurched forward to the wall causing damage to my car. This all happened in a matter of seconds. Speed was minimal.

2025 model • VISIBILITY/WIPER,LANE DEPARTURE • 03/20/2026

3/20/26 my windshield was cracked right through the front camera. I now have issues with my cars sensors not working, beeping, not going into gear, and the car not starting. The crack starts at the very top of my car and goes all the way over to drivers line of sight. I am told that Nissan does not have a…

2025 model • SERVICE BRAKES, HYDRAULIC • 02/28/2026

The contact owns a 2025 Nissan Murano. The contact stated that after parking the vehicle and activating the parking brake, the contact discovered that the parking brake failed to release, and the vehicle failed to restart. The vehicle was towed to the local dealer. The contact was later informed that the vehicle was ready for pickup, but no information was…

2024 model • UNKNOWN OR OTHER • 11/22/2025

Vehicle is unstable in wind conditions I t is all I can do to drive it safely , even at very slowed speeds

2024 model • UNKNOWN OR OTHER • 02/24/2025

The infotainment system resets itself multiple times within a 5-10 minute drive. This also causes the back up to not work when in reverse, which is a safety concern. The clock does not stay on the correct time no matter how many times I change it. This issue is very frustrating and my dealership didn't take me seriously when I…

2024 model • VEHICLE SPEED CONTROL • 10/09/2024

While driving on the highway I decided to pass the vehicle in front of me. At the same time I had hit the button to resume the speed I had set on the cruise control. I pushed the pedal all the way to the floor to quickly pass the vehicle in front and when I got past him and let…

2023 model • SERVICE BRAKES • 01/16/2025

The contact owns a 2023 Nissan Murano. The contact stated that while driving at approximately 20 MPH, as he was slowing down for a traffic signal, the vehicle in front of him made a sudden stop. The contact stated that he was about 2 car lengths behind the rear of the other vehicle, and he depressed the brake pedal hard.…

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