Free safety data straight from the National Highway Traffic Safety Administration. Recalls, consumer complaints, and crash test ratings — everything you need before you buy.
| Year | Overall | Front Crash | Side Crash | Rollover |
|---|---|---|---|---|
| 2016 | ★★★★★ | ★★★★★ | ★★★★★ | ★★★★★ |
The following safety recalls have been issued by NHTSA for the Chevrolet Cruze. If you own this vehicle, check your VIN at our VIN lookup tool or NHTSA.gov to see if your vehicle is affected.
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Risk: A fuel leak, in the presence of an ignition source, increases the risk of a fire.
Fix: GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Risk: In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.
Fix: GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.
General Motors LLC (GM) is recalling certain model year 2016 Cruze vehicles manufactured November 5, 2015, to May 26, 2016. The headlight assemblies are not marked with a three-digit identifier code used to properly aim the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Risk: Without the identification code, the headlights may be improperly aimed during service, reducing nighttime visibility and increasing the risk of a crash.
Fix: GM will mail owners instructions and adhesive labels, with the correct code, to install on their headlight assemblies. Owners may also bring the vehicle to a GM dealership for any assistance with applying the label, free of charge. The recall began on August 11, 2016. Owners may contact Chevrolet Customer Service Department at 1-800-222-1020. GM's number for this recall is 50190.
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Risk: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Fix: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Real complaints filed with NHTSA by Chevrolet Cruze owners. These reports help identify common issues and potential safety concerns.
| Component | Complaints |
|---|---|
| ENGINE | 42 |
| UNKNOWN OR OTHER | 19 |
| AIR BAGS | 15 |
| ELECTRICAL SYSTEM | 14 |
| POWER TRAIN | 12 |
| SERVICE BRAKES | 9 |
| STEERING | 8 |
| FUEL/PROPULSION SYSTEM | 8 |
| ELECTRICAL SYSTEM,ENGINE | 8 |
| ENGINE,FUEL/PROPULSION SYSTEM | 7 |
I am filing this complaint due to repeated mechanical and safety problems with my 2016 Chevrolet Cruze. The vehicle has had ongoing acceleration problems, including times when it would not accelerate properly even with the A/C on its lowest setting. The turbocharger has needed to be replaced multiple times, yet acceleration problems have continued. I have also had oil lines…
car has been overheating run while i take the keys out doors will lock with keys in the ignition lots of lights will come on car will slow way down constantly adding antifreeze in it heat and air will stop working i have had trouble ever since i bought this a year ago
Manufacturer: General Motors / Chevrolet Vehicle: 2016 Chevrolet Cruze LT (VIN: [XXX]) Corporate Case Number: XXX Nature of Dispute: Premature mechanical failure of a major drivetrain assembly and administrative bad faith. Factual Timeline: Initial Failure & Prior Liability: At 51,490 miles, the vehicle suffered a mechanical failure of the turbocharger assembly. General Motors acknowledged defect awareness and prior liability by…
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